- Express shipping spend over $60 – FREE (1 – 5 business days. estimate only).
- Express shipping spend under $60 – AU$8 (1 – 5 business days. estimate only).
- Express shipping is Express post, a next day delivery service. The delivery service is within the express post network (Australian capital cities and major metro areas). Regional areas outside the express post network (3 – 7 business days. estimate only). If you are not at home Australia Post will leave a calling card advising you to collect your parcel from your local post office.
- Standard shipping spend over AU$200 – FREE.
- Standard Shipping under AU$200 – AU$25.
- All International orders are send using DHL service.
- International delivery time may be delayed due to custom clearance or delivery outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order.
Zone 1 – New Zealand (Delivery time 3 – 5 business days)
Zone 2 – China, Hong Kong,Indonesia,Japan,Malaysia,Philippines, Singapore,Taiwan,Thailand,Vietnam (Delivery time 7 – 13 business days)
Zone 3 – France,Germany,United kingdom,Austria,Belgium,Denmark,Finland,Greece,Iceland,Ireland,Italy,Netherlands,Norway,Portugal,Spain,Sweden,Switzerland (Delivery time 9 – 13 business days)
Zone 4 – United States of America, Canada and United Arab of Emirates (Delivery time 9 -13 business days)
- Taxes and duties may be charged for international orders. We are not responsible for another country’s taxes or duties which may be imposed when your parcel is delivered, nor any delays in transit. All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.
- Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.
- To all International customer, we are currently only able to send parcel to the above destination only. We will consider more destination in the future. Time frame provided is an estimate only and are not guarantee. Thank you for your understanding.
- All orders have processing time (2 – 4 business days). Customer will be notified once orders are shipped.